Here are some frequently asked questions that we receive. If you do not find your answer, or have additional questions, please contact us using this link: Contact Bourn Adventure Gear
Frequently Asked Questions
Q: Do you charge shipping within the United States?
A: Yes. We have a flat rate shipping charge of $4.00 on all orders, regardless of size. To learn more about this topic, please click here: Shipping B.A.G. Domestically
Q: Do you ship outside of the United States?
A: We do! We have shipping options set up for several countries. If you do not see your country listed, please contact us and we will add it to the list. To learn more about this topic, please click here: Shipping B.A.G. Internationally
Q: Why do you have a flat rate shipping charge?
A: We feel this option works better for our customers and Bourn Adventure Gear. To learn more about this topic, please click here: B.A.G. Shipping Cost Explained
Q: What happens if I did not receive my Bourn Adventure Gear order?
A: There are several possible reason this happened and we plan on taking care of it by either sending out a replacement order or issuing a full refund. To learn more about this topic, please click here: Delayed or Lost Order
Q: Do you make your own vinyl stickers?
A: All design work is done in house and depending on what it is, we outsource production. To learn more about this topic, please click here: B.A.G. Stickers and Decals
Q: Can you make custom vinyl stickers for me? If so, how much will it cost?
A: We should be able to, but we will need a copy of the image. Price will be determined on how large, how many, what colors are needed, and how much design work is done on our end.
Q: How do I install one of your vinyl decals?
A: We have a short article and video about this topic. To learn more, please click here: B.A.G. Vinyl Decal Installation
Q: Do you offer any discounts?
A: Yes. We periodically release promotional discount codes that are active for a short period of time. These are typically released via our social media sites and through product emails.
Q: Do you offer loyalty discounts?
A: Yes. Each order ships with an active discount code that can be applied on all future orders.
Q: Do you offer military, law enforcement or first responder discounts?
A: Yes. We proudly offer discounts to the following:
Q: Do you give away free products (stickers, patches, t-shirts, ect)?
A: We occasionally do promotional give-aways through social media, our website or at events we attend.
Q: Do you do sponsorships?
A: Not at the moment. We are in the process of creating a Bourn Adventure Brand Ambassador program, but it will not be your typical "sponsorship" program. Please check back soon for more information.
Q: If you come to my town or I come to yours, would you want to do a M&G (meet and greet)?
A: Absolutely! Of course this all depends on date, time, location, and availability, but we are always down to meet up.
Thank you for reading this article. We hope you found it entertaining. If so, please share it with others and don't forget to leave a comment down below!
We don't just design adventure based products, we live them!
-Bourn Adventure Gear
Baker and Ashlie are the owners of Bourn Adventure and Bourn Adventure Gear. They enjoy traveling and meeting new people. Each of them has a different and unique background, which helps to shape their articles.