The majority of our customers are located within the United States, but we have shipped products to more than 25 countries. To see where Bourn Adventure Gear is currently being used, please click here: B.A.G. Product Wold Map
Before explaining our shipping prices for our international customers, please note all price contained in this article are in the United States dollar (USD). Having said that, we do offer international shipping on orders at a flat rate charge. Depending on your location, the amount can vary. For instance, customers in Canada and Mexico pay a flat rate cost of $7.00 while customers in Japan and most other countries are charged a flat rate price of $10.00.
Our preferred means of order delivery is the United States Postal Service (USPS). Normally, international orders can be tracked via the customs form provided by the USPS, which is attached to your order. Depending on the transportation, processing, and final destination, tracking of an international order may be difficult. This typically is caused by a failure to properly scan the package and provide an update.
We process and ship all orders as quickly as possible. Once your order ships, you will be notified via email. On average, delivery of an international order after we mail it can take approximately two weeks. Delays are always possible when a package is navigating the globe. Because of this, it may take longer for your order to arrive. If you have not received your order after four weeks, please contact us.
On international orders, we typically do not send a replacement order if your package did not arrive. There are so many factors that go into an order being lost that chances are it will happen again. Therefore, our policy is to issue a full refund.
Lastly, the cost associated with shipping internationally has risen. We are doing our best to avoid increasing our shipping charge, but there is a high probability we will adjust our international rates soon.
Thank you for your interest in Bourn Adventure Gear. If you have additional questions that this article or others did not answer, please feel free to contact us by clicking here: Bourn Adventure Gear
Neither Bourn Adventure nor Bourn Adventure Gear is responsible for any extra taxes, duties, or fees applied to your order from the country you reside in. Any additional fees associated with the order or package is the responsibility of the customer. Typically, any additional fee or fees imposed are those by the receiving country's customs department or equivalent agency.
Please check your country's customs policies regarding international shipping and product declaration before placing an order.
Article updated on March 05, 2019
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We don't just design adventure based products, we live them!
-Bourn Adventure Gear
Baker and Ashlie are the owners of Bourn Adventure and Bourn Adventure Gear. They enjoy traveling and meeting new people. Each of them has a different and unique background, which helps to shape their articles.